Home > Quick Start > Introduction
  Logging in

The login page for the mail system is https://webmail.fdu.edu. You must sign on with your full email address (e.g, blue@student.fdu.edu) and password. If you have forgotten your password, there is a “Forgot Your Password?” link on the main page that you can use to have your password changed. If you don't have an account - Click "Create New Account". It is not necessary to use the select layout pull down. This is for help desk support and the function performed by this pulldown should be set persistantly inside the settings after you are logged in.

The Main View

After you sign on, you will be shown the main view of your account.

The largest portion of the window, on the right side, will be a listing of your Inbox. This is where the majority of your new mail will normally be delivered. On the left side is a listing of the folders in your account, and above the Inbox listing are buttons for commonly used functions.

Reading and Moving Between Messages

To read a message, click on the message you wish to view. The listing of messages will be replaced with the contents of that email message.

If a message doesn’t fit entirely on the screen, use the scroll bar or buttons on the right side to view the rest of the message.

While reading a message, a number of options are presented in buttons directly above and below the message.

Using these buttons you can:

  • Move to the Next or Previous message in the folder.
  • Move to the next unread message.
  • Delete this message and return to the list of messages.
  • Delete this message and read the next message.
  • Delete this message and read the next unread message.
  • Reply to the sender or Reply to all recipients of the original message.
  • Print the current message.
  • Close this message and return to the list of messages. Don’t confuse this with the larger red button used to close your entire browser. Another quick way to get back to your Inbox is to click the Mail icon on the top button bar.

Composing or Replying to a Message

To begin writing a new message, click on the Compose button.

If you wish to reply to a message you are reading, you can click on either the Reply or Reply to All buttons.

The Reply button sends your response to only the original sender, while the Reply All button includes everyone that received the original message.

The Message Composition window will open.

In the To: field, enter the email address of the person you want to send the message to. You can separate multiple recipients with a comma between the addresses. If you are replying to a message, this field will already be filled in, but you can add or remove addresses if you wish.

The remaining fields are optional, but it is common courtesy to include a brief subject. Replies to messages will automatically have the subject filled in.

Type your message in the large white message composition area. You should take care not to click on anything outside the message composition window. Doing so will probably result in the loss of the message you are writing.

When you are ready to send the message, click on the Send button.

Printing a Message

To print a message you are viewing, click on the Print icon . Your message will open in a new window containing only the message, and then the Print dialogue box will appear. Make any selections or changes regarding items such as which pages to print and which printer to use, then click on the Print button.

Deleting Messages

There are several ways that you can delete messages. The first, described in the message reading section, is to use one of the deletion buttons while reading a message. While this is good for deleting single messages, particularly as you are reading them, you can also delete messages from the folder listing. You can quickly select one or more messages and remove them without first viewing each one.

To select messages for deletion when viewing a folder, place a checkmark to the left of each message you want removed. To quickly mark all of the messages in the current view, click on the Mark/Unmark All Items button.

Once you have selected the messages to be removed, click on the trashcan icon to delete them.

Sorting the view

While viewing the contents of a folder, you can sort the listing by clicking on any of the five column headers: From, Subject, Size, Received, or Status. An arrow pointing up indicates an ascending sort (alphabetically A-Z, numerically smallest to largest, or oldest to newest date) while an arrow pointing down indicates a descending sort. Clicking a second time on a column reverses the sort order.

By default, your messages will be sorted in descending date order, which puts the most recent messages first.

Copying and Moving messages

E-mail messages can easily be copied and moved between folders. While viewing a message, there will be a pull-down box with Move and Copy buttons next to them.

Selecting a folder from the dropdown menu and then selecting the appropriate button next to it will perform the action.

Some messages will be automatically moved for you. If you receive a request for a meeting and accept it, the message it automatically moved to your calendar.


In addition to helping you manage your email, this system can store your contacts, calendar, and task list. Folders for these and a number of other things are automatically created with your account, and you can create additional folders to further organize your mail, contacts, appointments, and tasks in the way that suits you best.

You folders are listed along the left side of your browser window. To change to a different folder, simply click on the name of the folder you wish to view. The display and functions available to you will change depending on the type of the folder you select. For example, if you click on the Contacts folder, an Add Contact icon will become available.

Folder names listed in bold indicate that there are unopened items in that folder.

Folders are also referred to as mailboxes on some of the screens.

More information about using your calendar, contacts, and tasks are in the complete documentation.

Junk mail

Every message you receive is assigned a value between 1 and 100 indicating how likely it is that the given message is junk mail. Messages are evaluated based on where they came from, words and phrases that appear in the message, whether various email standards are followed, and dozens of other tests. Based on the value assigned, mail may be moved into the “FDU-Tagged-Spam” folder automatically.

Initially, any message with a 40% or higher probability rating will be moved to your junk mail folder. You need to review the messages in this folder periodically to make sure you don’t miss any messages that are not junk, and also to delete these messages so that this junk mail doesn’t stop you from receiving new mail.

If you decide that you want the junk mail filtering to be more or less sensitive, you can find more information on adjusting this in the rules section of the complete documentation.

Signing off

To sign off, simply click the Log Out icon on the top button bar.

You should always use the Log Out button to protect your account and also to allow the system to complete any actions that trigger when you sign off.

Next steps

This document only covers the most commonly used basic functions of the mail system. However, there are many other capabilities that this system provides, including calendars, junk mail filtering, mail processing rules, mail forwarding, vacation messages, distribution lists, mailing lists, layouts (skins), and sharing any or all of your folders with colleagues. Most screens have a help icon on the page that will provide help specific to that page, or use the main Help icon on the top button bar to get to the index of help pages.

You can also use an email client like Microsoft Outlook, Outlook Express, or Netscape instead of or in addition to the web interface. Refer to the complete documentation for complete instructions on these items.



Copyright © 2006 Fairleigh Dickinson University of 1000 River Road, Teaneck, NJ 07666
All rights reserved Page last revised May 17, 2006 (v1.0)