The login page for the mail system is https://webmail.fdu.edu.
You must sign on with your full email address (e.g, firstname.lastname@example.org)
and password. If you have forgotten your password, there is a “Forgot
Your Password?” link on the main page that you can
use to have your password changed. If you don't have an account
- Click "Create New Account". It is not necessary to use the select
layout pull down.
This is for help desk support and the function performed by this
pulldown should be set persistantly inside the settings after
you are logged in.
The Main View
After you sign on, you will be shown the main view of your account.
The largest portion of the window, on the right side, will be
a listing of your Inbox. This is where the majority of your new
mail will normally be delivered. On the left side is a listing
of the folders in your account, and above the Inbox listing are
buttons for commonly used functions.
Reading and Moving Between Messages
To read a message, click on the message you wish to view. The
listing of messages will be replaced with the contents of that
If a message doesn’t fit entirely
on the screen, use the scroll bar or buttons on the right side
to view the rest of the
While reading a message, a number of options are presented in
buttons directly above and below the message.
Using these buttons you can:
- Move to the Next
message in the folder.
to the next unread message.
this message and return to the list of messages.
this message and read the next message.
this message and read the next unread message.
- Reply to
the sender or Reply to all recipients
of the original message.
the current message.
this message and return to the list of messages. Don’t
confuse this with the larger red button used
to close your entire browser. Another quick way to get back
to your Inbox
is to click
the Mail icon on the top button bar.
Composing or Replying to a Message
To begin writing a new message, click on the Compose button.
If you wish to reply to a message you are reading, you can click
on either the Reply or Reply to All buttons.
The Reply button sends your response to only the original sender,
while the Reply All button includes everyone that received the
The Message Composition window will open.
In the To: field, enter the email address of the person you want
to send the message to. You can separate multiple recipients with
a comma between the addresses. If you are replying to a message,
this field will already be filled in, but you can add or remove
addresses if you wish.
The remaining fields are optional, but it is common courtesy
to include a brief subject. Replies to messages will automatically
have the subject filled in.
Type your message in the large white message composition area.
You should take care not to click on anything outside the message
composition window. Doing so will probably result in the loss
of the message you are writing.
When you are ready to send the message, click on the Send button.
Printing a Message
To print a message you are viewing, click on the Print icon .
Your message will open in a new window containing only the message,
and then the Print dialogue box will appear. Make any selections
or changes regarding items such as which pages to print and which
printer to use, then click on the Print button.
There are several ways that you can delete messages. The first,
described in the message reading section, is to use one of the
deletion buttons while reading a message. While this is good for
deleting single messages, particularly as you are reading them,
you can also delete messages from the folder listing. You can
quickly select one or more messages and remove them without first
viewing each one.
To select messages for deletion when viewing
a folder, place a checkmark to the left of each message you want
removed. To quickly
mark all of the messages in the current view, click on the Mark/Unmark
All Items button.
Once you have selected the messages to be removed,
click on the trashcan icon to
Sorting the view
While viewing the contents of a folder, you can sort the listing
by clicking on any of the five column headers: From, Subject,
Size, Received, or Status. An arrow pointing up indicates an ascending
sort (alphabetically A-Z, numerically smallest to largest, or
oldest to newest date) while an arrow pointing down indicates
a descending sort. Clicking a second time on a column reverses
the sort order.
By default, your messages will be sorted in descending date order,
which puts the most recent messages first.
Copying and Moving messages
E-mail messages can easily be copied and moved between folders.
While viewing a message, there will be a pull-down box with Move
and Copy buttons next to them.
Selecting a folder from the dropdown menu and then selecting
the appropriate button next to it will perform the action.
Some messages will be automatically moved for you. If you receive
a request for a meeting and accept it, the message it automatically
moved to your calendar.
In addition to helping you manage your email, this system can
store your contacts, calendar, and task list. Folders for these
and a number of other things are automatically created with your
account, and you can create additional folders to further organize
your mail, contacts, appointments, and tasks in the way that suits
You folders are listed along the left side of your browser window.
To change to a different folder, simply click on the name of the
folder you wish to view. The display and functions available to
you will change depending on the type of the folder you select.
For example, if you click on the Contacts folder, an Add Contact
icon will become available.
Folder names listed in bold indicate that there are unopened
items in that folder.
Folders are also referred to as mailboxes on some of the screens.
More information about using your calendar, contacts, and tasks
are in the complete documentation.
Every message you receive is assigned a
value between 1 and 100 indicating how likely it is that the
given message is junk mail.
Messages are evaluated based on where they came from, words and
phrases that appear in the message, whether various email standards
are followed, and dozens of other tests. Based on the value assigned,
mail may be moved into the “FDU-Tagged-Spam” folder
Initially, any message with a 40% or higher
probability rating will be moved to your junk mail folder. You
need to review the
messages in this folder periodically to make sure you don’t
miss any messages that are not junk, and also to delete these
messages so that this junk mail doesn’t stop you from receiving
If you decide that you want the junk mail filtering to be more
or less sensitive, you can find more information on adjusting
this in the rules section of the complete documentation.
To sign off, simply click the Log Out icon on the top button
You should always use the Log Out button to protect your account
and also to allow the system to complete any actions that trigger
when you sign off.
This document only covers the most commonly used
basic functions of the mail system. However, there are many other
that this system provides, including calendars, junk mail filtering,
mail processing rules, mail forwarding, vacation messages, distribution
lists, mailing lists, layouts (skins), and sharing any or all
of your folders with colleagues. Most screens have a help icon
the page that will provide help specific to that page, or use
the main Help icon on the top button bar to get to the index of
You can also use an email client like Microsoft Outlook, Outlook
Express, or Netscape instead of or in addition to the web interface.
Refer to the complete documentation for complete instructions
on these items.